Having Problems Listening Online?
Please Report Your Problem Here.
SILVERLIGHT -
Our player uses Microsoft's Silverlight plugin to provide a universal look and operation across all supported browser platforms. It is an easy to install plugin and is also available as a Windows update download. Install Silverlight
If you are having trouble listening using the Microsoft Silverlight Plugin, or you cannot install the components on your computer because it is a work machine, you can alternatively try to use the Basic Player: CLICK FOR BASIC PLAYER
PC USERS -
If you are having trouble listening on a PC, please make sure you have updated the following components.
Microsoft Silverlight Player - Download here
Windows Update - To make sure all of your basic browser and Windows operating system components are up to date, run Windows update - click here.
MAC SUPPORT -
If you are having trouble listening on a Mac, please make sure you have updated the following components.
Silverlight Player - Download here
Safari Browser - Download here
Firefox 3 - Download here
LINUX USERS -
If you are having trouble listening on a LINUX box, please make sure you have updated the following components.
Moonlight - Download here
VLC player - Download here
Firefox 3 - Download here
For the VLC player, try:
http://live.cumulusstreaming.com/ksan-FM
For Mozilla Firefox, try:
mms://live.cumulusstreaming.com/ksan-FM?MSWMext.asf
IPHONE USERS
Cumulus Broadcasting doesn't currently have an application for streaming THE BONE on your iphone. However, we've had several listeners inform us of the application FSTREAM. Download FSTREAM for your iphone and plug the direct URL to the stream in the phone and you will be able to stream THE BONE from your iphone.
Direct URL to the stream - http://player.cumulusstreaming.com/stations/KSAN-FM/PubPoint.asx
CAN I LISTEN VIA ITUNES?
Unfortunately, at the moment, we are unable to provide an acceptable streaming format for Itunes. As we are constantly updating our streaming technology, please check back with this page for updates on this particular issue.
Stream URL - http://player.cumulusstreaming.com/stations/KSAN-FM/PubPoint.asx
INTERNET RADIO DEVICES -
Stream URL - http://player.cumulusstreaming.com/stations/KSAN-FM/PubPoint.asx
DON'T HAVE ACCESS TO UPDATE YOUR COMPUTER?
If these updates do not work, or you cannot update the components on your computer because it is a work machine, you can try the Basic Player here: CLICK FOR BASIC PLAYER
If the basic player does not work on your system then please open the URL to the direct stream in Windows Media Player, Winamp or other similar program.
Direct URL to the stream -
http://player.cumulusstreaming.com/stations/KSAN-FM/PubPoint.asx
STILL HAVING PROBLEMS?
In order to help you connect and listen to our station online, we need you to provide us with the following information to the best of your ability. Please email us at sfweb@cumulus.com and let us know what version of Windows Media Player you are using, what browser you are using to listen to the website and the last time you were able to connect to the stream that you can remember.
PLEASE BE VERY SPECIFIC WHEN REPORTING YOUR PROBLEM
The more descriptive you can be of the problem you are having, the easier it will be for our team to pinpoint the problem and come up with solutions. Click here to return to our homepage.